Study on the Public Cognition, Attitude and Coping Style of Medical Disputes——Empirical Analysis Based on a Sample of 2910 Citizens in Zhejiang Province
10.12026/j.issn.1001-8565.2017.06.11
- VernacularTitle:公众对医疗纠纷的认知、态度及应对方式的研究——基于浙江省2910个调查样本的实证分析
- Author:
Jun PAN
;
Shunying HUANG
;
Wenshi LIN
- Keywords:
Public;
Medical Disputes;
Cognition;
Attitude;
Coping Style
- From:
Chinese Medical Ethics
2017;30(6):711-714
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To investigate the public cognition,attitude and coping style of medical disputes among 2910 citizens from Hangzhou,Ningbo and Wenzhou and other cities in Zhejiang Province.Methods:Totally 11 cit-ies in Zhejiang Province were selected using the method of random sampling and a questionnaire survey was conduc-ted based on the principle of voluntary.Results:The public legal awareness was not strong,of which the primary influencing factors were the excessive prescription and medical professionals'unsatisfying attitude.Conclusion:In view of the existing problems,this paper put forward the optimization countermeasures including popularizing legal knowledge,enhancing citizens' sense of security,strengthening media management,correctly guiding public opin-ion,strengthening psychological intervention,and avoiding emotional stress.