Examination and evaluation of employee satisfaction index in hospital performance evaluation
- VernacularTitle:医院绩效考核中职工满意度指标的考核与评价
- Author:
Yanchang LI
;
Jinbao ZHANG
;
Shaomei SHANG
;
Yan ZHANG
;
Hui LI
;
Fangliang LI
;
Yong YAN
;
Dingguo NONG
;
Weijiao ZHOU
;
Xiaoyan JIN
;
Huiwen ZENG
;
Jing YANG
;
Cunliang WANG
;
Jing LIU
- Publication Type:Journal Article
- Keywords: Hospital performance examination; Employee satisfaction
- From: Chinese Journal of Hospital Administration 2015;(7):503-505,540
- CountryChina
- Language:Chinese
- Abstract: Objective Examination and evaluation of employee satisfaction index in the hospital performance evaluation.Methods Stratified sampling,field survey and telephone survey were used in customizing a questionnaire for two surveys in July and December 201 5 respectively.Results The standardized score of employee satisfaction was 86.252±1 5.1 53,and the lowest score was found in the canteen environment and food quality.Conclusion Employee satisfaction is found as good overall,and targeted measures are recommended to improve insufficiencies for better employee satisfaction.