The patient-centered new outpatient building process design
- VernacularTitle:以人为本的门诊建筑服务流程设计
- Author:
Yi SU
;
Xueming YI
;
Guobin YANG
;
Baolin YANG
;
Bo YUAN
- Publication Type:Journal Article
- Keywords:
Outpatient building;
Business process reengineering;
Patient-centered
- From:
Journal of Medical Postgraduates
2003;0(04):-
- CountryChina
- Language:Chinese
-
Abstract:
After serious-minded analyzing on the former service process,the manager of our hospital found the problems in the old construction and considered more reasonable design in the new service building.The patient-centered new outpatient building was aimed to meet patient's needs,improve service quality,allocate medical resource,innovate new pattern and optimize the work process.It will provide a bright future for the development of hospital.