Experience in optimizing the triage procedure in outpatient services
- VernacularTitle:改进门诊分诊流程的做法与体会
- Author:
Guiling WANG
;
Mei LIN
;
Xiaoling YU
;
Li ZHANG
- Publication Type:Journal Article
- Keywords:
Outpatient service;
Triage procedure;
Patients' satisfaction
- From:
Journal of Medical Postgraduates
2003;0(09):-
- CountryChina
- Language:Chinese
-
Abstract:
By setting up the medical affairs office and updating the hardware equipment,we improved the working mode of the triage nurses and optimized the triage procedure in the outpatient department,which resulted in a better order,a more convenient access to medical care and increased satisfaction of patients with outpatient services.