Modification of emergency medical care system based on computer network technique in a general hospital
- VernacularTitle:再造新型急诊医疗服务流程的研究和实践
- Author:
Baohua XU
- Publication Type:Journal Article
- Keywords:
Emergency medical service;
Process reengineering;
Hospital administration
- From:
Journal of Medical Postgraduates
2003;0(12):-
- CountryChina
- Language:Chinese
-
Abstract:
Objective:A modificated emergency medical care system was designed based on business process reengineering to offer the emergency patients a more satisfactory medical service.Methods:From Jan.to Mar.in 2005 and the same period in 2006,200 emergency patients were investigated(100 cases for each time period) in a general hospital.The data of the 100 patients acquired in 2005 were served as the control group and those of the other 100 patients acquired in 2006 were served as the research group.A series measure of emergency medical service,such as computerizing administration of the patient history,utilizing the network transmission and sharing system of pictures,automatizing price system and re-integrating auxiliary examination labs,were applied in the aim of shortening the waiting times for charging,examination,etc.Results:Better satisfaction to the advanced emergency medical service process was found in the research group.The patients' waiting times for receiving diagnosis and treatment,laboratory examinations and paying fees in the research group were statistically shortened compared to those in the control group(P
