Application of business process reengineering in the management of hospital office
- VernacularTitle:业务流程再造在医院机关工作中的应用
- Author:
Shuguang ZHANG
- Publication Type:Journal Article
- Keywords:
Hospital office;
Business process reengineering;
Information technology;
Service flow
- From:
Journal of Medical Postgraduates
2003;0(09):-
- CountryChina
- Language:Chinese
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Abstract:
Business process reengineering(BPR) is one of the most popular concepts in management field.Because lack of methods and tools to direct and support the redesign of process,the article puts forward a method of BPR in the hospital.Based on the information technology,BPR plays some creative role in the fundamental rethinking and radical redesign of service flow to achieve dramatic improvements in hospital management.