On Physician-Patient Communication Behavior and Its Standardized Management
- VernacularTitle:医患沟通行为及其规范化管理探讨
- Author:
Qian ZHAO
;
Liang ZHAO
- Publication Type:Journal Article
- Keywords:
Physician-Patient Relationship;
Physician-Patient Communication;
Behavior;
Standardized Management
- From:
Chinese Medical Ethics
1994;0(06):-
- CountryChina
- Language:Chinese
-
Abstract:
This study explores the association between physician-patient communication and healthcare service quality,and relevant factors.The physician-patient communication belongs to medical behaviors,and plays a key role in the improvement of physician-patient relationship and the overall healthcare service quality.The consults of physician-patient communication were affected by many factors including physicians' attitude,and usage of words and behaviors,in which the positive attitude and behaviors are key solution to the improvement physician-patient relationship.Therefore the urgent matters are to strengthen standardized management of physician-patient communication,and set up related regulations and effective measure.
