Ten Skills of Nurse-Patient Communication and Their Application
- VernacularTitle:护患沟通十大技巧应用体会
- Author:
Yemei LIANG
- Publication Type:Journal Article
- Keywords:
Nurse;
Patient;
Nurse-Patient Communication;
Communicating Skill
- From:
Chinese Medical Ethics
1994;0(05):-
- CountryChina
- Language:Chinese
-
Abstract:
Most medical disputes in clinical practice are resulted from misunderstandings or obstacles in the communication between nurses and patients.This paper summarizes ten skills of nurse-patient communication including compellation,primary impression communication,conversation skill,breakthrough point selection,conversation style selection,listening skill,inquiry skill,inform skill,persuasion skill,comforting skill,and skill of mental suggestion,aiming to solve medical disputes,build up a friend-like relationship between patients and nurses,and promote nursing service.
