Harmonious doctor-patient relationship and patients' satisfaction
- VernacularTitle:和谐的医患关系与病人满意度
- Author:
Jun HU
;
Zhiyin ZHOU
;
Fu ZHU
;
Jun XIE
- Publication Type:Journal Article
- Keywords:
Satisfaction;
Doctor-patient Relationship;
Harmonious
- From:
Chinese Medical Ethics
1996;0(01):-
- CountryChina
- Language:Chinese
-
Abstract:
Patient satisfaction reflects the patients' subjective feelings which are subject to several factors.The physician-patient relationship is the critical factor of patients' satisfaction with the hospital.Harmonious doctor-patient relationship is the bridge of promoting mutual understanding,trust,and communication,and also improves patients' satisfaction and loyalty with the hospital.The establishment of effective mechanisms for the management in improving patient satisfaction will be an important link with the harmonious doctor-patient relationship,at the same time raise the reputation of hospital to build up a harmonious society.
