Attaching importance to humanistic care in managing the department of laboratories
- VernacularTitle:检验科管理中要注重人文关怀
- Author:
Yan LI
;
Congxin HUANG
- Publication Type:Journal Article
- Keywords:
Department of laboratories;
Humanistic care;
Service
- From:
Chinese Journal of Hospital Administration
1998;0(11):-
- CountryChina
- Language:Chinese
-
Abstract:
Humanistic care in the delivery of medical services has become an indispensable factor in the competition of the medical market. In accordance with the differences in service items and processes, the Department of Laboratories tried to offer humanistic care to various customers so as to meet the different needs of physicians, nurses and patients from various clinical departments. The authors describe the specific steps taken by their department and points out the necessity and significance of humanistic care in modem hospital administration.