Relationship between doctors'service quality and benefit in township public health centers
- VernacularTitle:乡镇卫生院医生服务质量与效益关系研究
- Author:
Guangrong WANG
;
Ming JIANG
;
Hua XU
- Publication Type:Journal Article
- Keywords:
Township public health center;
Service quality;
Service benefit
- From:
Chinese Journal of Hospital Administration
1996;0(10):-
- CountryChina
- Language:Chinese
-
Abstract:
Objective To better understand the relationship between doctors service quality and benefit in township public health centers so as to grasp the priorities of management and reform and promote the healthy development of the health cause. Methods The method of single factor analysis was combined with the method of stepwise logistic regression analysis. Results The study indicates that doctors delivering high quality service on average see more patients per day and contribute more to the business income and that service expenses are lower for patients seeking service from doctors who on average see more patients per day. Conclusion There is a positive correlation between doctors service quality and benefit in township public health centers.
