Effect of psychological counseling skills on nurse-patient communication
10.3969/j.issn.1671-8283.2016.12.007
- VernacularTitle:心理咨询技能在护患沟通中的应用
- Author:
Jing CHEN
;
Derong LONG
;
Ting ZHANG
- Keywords:
psychological counseling;
nurse-patient communication;
medical experience
- From:
Modern Clinical Nursing
2016;15(12):29-32
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the effect of psychological counseling skills on medical treatment and satisfaction degree of patients in hospital.Methods Toally 60 discharged patients during December 2015 were assigned as the control group and another discharged one during January 2016 as the intervention group.Training on psychological counseling skills was done for the nurses by the psychological counselor in the intervention group while the control group was not.The two groups were compared on the basis of investigation with the patient's consultation experience scale as well as the medical satisfaction questionnaire.Result The satisfaction levels of consultation experience and medical consultation satisfaction in the intervention group were both higher than those of the control group (all P＜0.01).Conclusion Psychological counseling skills used in the nurse patient communication can enhance the patient's medical experience and their satisfaction with medical treatment.
