Functions and service of WeChat platform in domestic academic libraries
10.3969/j.issn.1671-3982.2016.12.012
- VernacularTitle:国内高校图书馆微信平台的功能及服务调查
- Author:
Yue XIN
;
Yangfang TAI
- Keywords:
Academic library;
WeChat public platform;
Service function;
Information service
- From:Chinese Journal of Medical Library and Information Science
2016;25(12):61-66
- CountryChina
- Language:Chinese
-
Abstract:
The functions and service of WeChat platform in domestic academic libraries were summarized in order to find out the satisfied aspects ( such as its response speed, interface design and operation) and unsatisfied aspects (interaction efficiency, push quality and popularization) of users with the functions and service of WeChat plat-form. Measures should be taken for improving the unsatisfied aspects in order to meet the users' requirements, and suggestions were put forward for optimizing the functions of WeChat platform and perfecting its service, such as atta-ching importance to the WeChat public platform construction and improving its service in order to transform the aca-demic libraries into intelligent libraries.
