Official WeChat running in Hangzhou municipal public hospitals

VernacularTitle:杭州市级公立医院官方微信运行现状调查
Author: Lin SHEN
Publication Type:Journal Article
Keywords: WeChat; Public hospital; Public account; Hangzhou
From:Chinese Journal of Medical Library and Information Science 2015;(8):23-26
CountryChina
Language:Chinese
Abstract: The opening rate, information update and menu of official WeChat in 11 Hangzhou municipal public hospitals were analyzed in order to understand their running, which showed that of the 11 public hospitals that opened their official WeChat,36. 36% opened their service account and 63. 64% opened their subscription ac-count. The information update frequency of WeChat varied and the online service function needed to be further deepened. Suggestions were put forward for the WeChat running in hospitals, such as normalizing its information push, deepening its online service, diversifying its communication between physicians and patients, and intensifying its popularization.