Quality management at 2 0 hospitals in Shanghai and recommendations

VernacularTitle:上海20家医院质量管理现况及对策研究
Author: Dan TIAN ; Liebin ZHAO ; Zhongyi JIANG ; Hansong WANG ; Ying ZHANG ; Xiaoting FU ; Weijun GU ; Mengqiao HE ; Liping MA
Publication Type:Journal Article
Keywords: Shanghai; Medical quality management; Present; Survey; Recommendations
From: Chinese Journal of Hospital Administration 2015;(8):611-614
CountryChina
Language:Chinese
Abstract: Objective To learn the present hospital management conditions in Shanghai for upgrading quality of care.Methods The stratified sampling method was used for a questionnaire survey of the quality of care at 20 hospitals in Shanghai (10 tertiary hospitals and 10 secondary hospitals).The survey covered such six dimensions as organizational framework,management functions,management tools,professional training,regulations and norms,and supervision over operations.Results Medical quality management system is established at such hospitals and all of them have established medical quality management committees.Rooms of improvement remain in such details as departmental quality management,regulations standardization,IT support,and management tools popularity.Conclusion Management regulations and standards of medical quality management should be improved and implemented from both external and internal aspects,to improve medical quality and patient safety.