Application of information technology infrastructure library service management system in special hospitals
10.3969/j.issn.1671-3982.2015.08.010
- VernacularTitle:信息技术基础架构库服务管理系统在专科医院的应用
- Author:
Miao MA
- Publication Type:Journal Article
- Keywords:
Information technology infrastructure library;
Information technology;
Service management system;
Special hospital
- From:Chinese Journal of Medical Library and Information Science
2015;(8):39-42
- CountryChina
- Language:Chinese
-
Abstract:
After the information technology infrastructure library ( ITIL ) was briefed, the service management process of ITIL and its application in Affiliated Beijing Maternity Hospital of Capital Medical University were described in terms of its operation management, events management, tasks management, problems management followed by an assessment of its application effects with suggestions put forward for the solution of its problems.
