Establishment and evaluation of employee satisfaction indicator system of NHS and its significance to China
10.3760/cma.j.issn.1000-6672.2014.11.026
- VernacularTitle:英国NHS医院员工满意度评价体系介绍及其启示
- Author:
Jian DING
- Publication Type:Journal Article
- Keywords:
UK;
NHS system;
Employee;
Satisfaction;
Indicator
- From:
Chinese Journal of Hospital Administration
2014;30(11):874-877
- CountryChina
- Language:Chinese
-
Abstract:
The paper introduced the framework of the employee satisfaction indicator system of NHS hospitals,and summarized its difference with the equipment system in China,proposing Chinese hospitals to prioritize the synergy of staff development and hospital development,as well as its consistence between the indicator system building and health policies; emphasis of employ service,employee incentive mechanism,reform and innovation,making employee satisfaction a key strategic tool for performance improvement.
