Utilization and effects of informatization in perfecting community health service mode
10.3969/j.issn.1674-2982.2014.12.009
- VernacularTitle:信息化在完善社区卫生服务模式中的利用与效果研究
- Author:
Chenchen LI
;
Fang WANG
;
Shasha YUAN
;
Liqun LIU
;
Wei ZHOU
;
Ji FU
;
Wei LIU
- Publication Type:Journal Article
- Keywords:
Informatization;
Community health;
Service mode;
Effect
- From:
Chinese Journal of Health Policy
2014;(12):50-55
- CountryChina
- Language:Chinese
-
Abstract:
Objective: To explore the utilization and effects of informatization in perfecting the community health service mode. Method:Through purposive sampling, 12 community health service centers in Beijing, Shang-hai, Chengdu, and Zhengzhou were selected for site investigation. The heads of the health administrative department and community health service centers were interviewed, with a focus on the construction and utilization of the local community health informatization and a discussion of the role of informatization in perfecting the community health service mode. Results:The information systems can be divided into core systems, core auxiliary systems, and periph-eral support systems. Informatization provides strong support to perfecting the community health service mode in opti-mizing the service process, improving work efficiency, strengthening institutional cooperation, promoting quality regu-lation, optimizing performance appraisal, and strengthening doctor-patient interaction. Conclusion: Informatization plays a key role in perfecting the community health service mode. Recommendations were proposed to strengthen community health informatization construction and utilization:optimizing service processes, promoting the efficient co-ordination of safe health services, optimizing performance appraisals, and strengthening doctor-patient interaction.
