Research and design of bank and hospital one card system in one hospital of Chongqing
10.3969/j.issn.1671-8348.2014.31.005
- VernacularTitle:重庆某医院银医一卡通系统的研究与设计
- Author:
Xueli YUAN
;
Youjun WANG
;
Mingzhao XIAO
;
Hui CHEN
;
Faping YE
;
Jinyan LI
- Publication Type:Journal Article
- Keywords:
bank and hospital one card system;
outpatient service process;
optimization
- From:
Chongqing Medicine
2014;(31):4140-4141
- CountryChina
- Language:Chinese
-
Abstract:
Objective To design a bank and hospital one card system to optimize outpatient service process and improve service level of outpatient .Methods On the basis of the existing outpatient service process ,we combine transfer function and payment function of bank card ,thus a bank and hospital one card system was designed to utilize the advantage of City Payment Card .Re‐sults The waiting time of outpatients was shortened through the self service of bank and hospital one card system ,the pressure of outpatient service windows was reduced .Conclusion Bank and hospital one card system can optimize outpatient service process , which can improve hospital efficiency and patient satisfaction .
