Application of new barrel theory in improving evaluation of hospitalized patients
10.3969/j.issn.1671-8283.2014.08.016
- VernacularTitle:“新木桶理论”提高住院患者满意度的实践及效果
- Author:
Xiaojin LI
;
Caixia KE
;
Shouzhen CHENG
- Publication Type:Journal Article
- Keywords:
new barrel theory;
inpatients;
nursing management
- From:
Modern Clinical Nursing
2014;(8):53-57
- CountryChina
- Language:Chinese
-
Abstract:
Objective To study the effect of new barrel theory in improving evaluation of hospitalized patients. Methods Eight hundred hospitalized patients from September 2012 to August 2013 were randomized equally into the control group and the observation group.The last one or two items affecting patient satisfaction from the control group were used as objectives to be improved.Causal effect analysis was done pertinent to the items and the worksheet was bettered and improved and then enforced.The two groups were compared after intervention with new barrel theory in terms of satisfaction of patients during admission and discharge. Result The satisfaction of patients in the observation group during admission and discharge was significantly better than that in the control group(P<0.05).Conclusion The new barrel theory used to detect the flaws in nursing service and improve the workflow can improve assessment from the patients so that the management quality can be enhanced.
