Correlation Analysis between Medical Professionalism Construction and Hospital Service Quality Improvement in Baoji
- VernacularTitle:宝鸡市医疗职业精神建设与提高医院服务质量的关联性分析
- Author:
Lin XING
- Publication Type:Journal Article
- Keywords:
Professionalism;
Service Quality;
Doctor-patient Integrity;
Occupation Responsibility
- From:
Chinese Medical Ethics
2014;(2):273-275
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To study the correlation between medical professionalism construction and hospital serv-ice quality improvement .Methods:Questionnaire was used to collect data about patients feedbacks of medical pro -fessionalism in the third-level hospitals in Baoji in 2013 .The correlation between doctors'performance and public services and improving the hospital service quality was analyzed .Results:Occupation responsibility , doctor-pa-tient integrity , doctors giving patients help , medical fees , service consciousness , attitude , quality and efficiency have related to improving the hospital service quality .Conclusion:The Hospital should strengthen the communica-tion between doctors and patients , pay attention to the humanistic quality training , improve the quality of hospital service .
