Issues of everyday expenses list used in cadre wards and the countermeasures
10.3969/j.issn.1671-8283.2014.03.21
- VernacularTitle:住院患者“一日清单”在干部病房实施中存在的问题分析与对策
- Author:
Hongmei YANG
;
Yu SHEN
- Publication Type:Journal Article
- Keywords:
cadre ward;
everyday expenses list;
nursing management
- From:
Modern Clinical Nursing
2014;(3):66-69
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the issues of everyday expenses list used in the cadre wards and find out countermeasures for the purpose of reducing medical disputes and improving the patients’satisfaction.Method Seventy-four patients admitted in our department from July to September 2012 were set as control group,where an investigation was conducted to find out the issues in the practical use of every expenses list and corresponding measures were worked out and used in observation group,which included 78 patients admitted in the department from October to December 2012.The two groups were compared in terms of self-paid articles, re-recording of missed expenses,failure to timely refunding,charging by other means,disagreement on curative nursing items and unclear items for charging.Result The observation group was significantly better than the control in self-paid articles,re-recording of missed expenses and failure to timely refunding(all P<0.05).Conclusions There are some issues in the use of everyday expenses list in the cadre wards.We should take corresponding countermeasures to ensure the interests of the hospital and the patients and the enhanced degree of patients’comfort.
