Application of nurse-patient communication skill in nursing of dermatology department
10.3760/cma.j.issn.1672-7088.2011.22.004
- VernacularTitle:护患沟通技巧在皮肤科护理中的应用
- Author:
Lanxia LUO
;
Lingling CHU
- Publication Type:Journal Article
- Keywords:
Nurse-patient communication;
Dermatology department;
Nursing
- From:
Chinese Journal of Practical Nursing
2011;27(22):8-10
- CountryChina
- Language:Chinese
-
Abstract:
Objective To understand the nurse-patient communication before and after nurse-patient communication training. Methods Using self-made questionnaire to investigate patients who were admitted from June to December 2010 and hospital stay longer than 3 days. Results After training, problems between nurses and patients communication significantly reduced; nurses could use verbal communication and non-verbal communication properly; the harmonious rate between nurses and patients increased from 38.6% to 57.0%; patients satisfaction degree increased from 80.2% to 93.8%. Conclusions The nurse-patient communication and targeted training have an important significance for dermatology nurses to improve communication skills.
