Working connotation development and establishment of working model for outpatient triage nurses
10.3760/cma.j.issn.1672-7088.2012.28.013
- VernacularTitle:门诊分诊护士工作内涵拓展及模式建立
- Author:
Deqiong BI
- Publication Type:Journal Article
- Keywords:
Triage nurse;
Connotation development;
Working pattern
- From:
Chinese Journal of Practical Nursing
2012;28(28):30-31
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the work connotation development and establishment of working model for outpatient triage nurses.Methods 1000 outpatients were selected and randomly divided into the control group and the experimental group with 500 patients in each group.The control group selected doctors freely,while the experimental group let patients choose doctors after work connotation of triage nurses was developed.The application effect of two working models was compared.Results The rates of power satisfaction,anxiety,knowledge of re-visit and total satisfaction degree in the experimental group were higher than those in the control group.Conclusions The implementation of work connotation development for triage nurses can facilitate consultation outside the hospital and reservation for return visit,which is worthy of reference.