Analysis of the impact of cognitive difference on doctor-patient relationship
10.3760/cma.j.issn.1000-6672.2011.08.018
- VernacularTitle:医患关系认知差异对医患关系的影响分析
- Author:
Qing GAO
;
Xiaoyan WANG
;
Lizhi LIANG
;
Lizheng GUAN
;
Xiaoxia SONG
;
Feng JIAO
- Publication Type:Journal Article
- Keywords:
Doctor-patient relationship;
Cognitive difference;
Doctor-patient conflicts
- From:
Chinese Journal of Hospital Administration
2011;27(8):619-621
- CountryChina
- Language:Chinese
-
Abstract:
In order to study the the impact of cognitive difference between doctors and patients on doctor-patient relationship, five tertiary hospitals in city B were investigated with questionnaire and quantitative interviews, and the outcomes were analyzed with SPSS16. 0 software. Cognitive differences were found in the nature of the relationship, the main part of responsibility for the relationship, and principles for communication between the parties. By analyzing the causes of the difference and their impact on the relationship, it draw the conclusion that this cognitive difference found between the two parties functions as a key to the conflicts between doctors and patients. Return of health care back to non-profit nature, encouragement of patient-doctor communication and mutual understanding will be conducive to minimizing such a cognitive difference, and building a harmonious doctor-patient relationship.