Analysis of the correlation between emotional labor and emotional intelligence of nurses
- VernacularTitle:护士情绪劳动与情绪智力的相关性分析
- Author:
Hui WANG
;
Min YANG
;
Wei GAO
;
Zhaoxia WANG
- Publication Type:Journal Article
- Keywords:
Nurses;
Emotional labor;
Emotional intelligence
- From:
Chinese Journal of Practical Nursing
2008;24(27):71-73
- CountryChina
- Language:Chinese
-
Abstract:
Objective To investigate the manifestation strategies of emotional labor and current status of emotional intelligence,further to discuss their correlation. Methods Investigation was carried out in 341 nurses by emotional labor scale(El.S) and emotional intelligence scale(EIS) and the results underwent analysis. Results In the aspect of emotional labor,nurses preferred natural manifestation instead of surface manifestation strategy.Nurses had strong ability of understanding and emotional control (P＜0.01) but weak perceptual emotional ability(P＜0.01).Emotional intelligence had higher predictive power for natural and inner presentation(P＜0.01),but was no related with surface manifestation(P＞0.05). Conclusions Different correlation existed between various manifestation strategies of emotional labor and emotional intelligence.Improvement of emotional intelligence can facilitate the application of natural manifestation and inner presentation.
