Evaluation on internal service quality, employee satisfaction and behavior of the community health service in Beijing
10.3760/cma.j.issn.1671-7368.2009.09.022
- VernacularTitle:社区卫生机构员工内部服务质量、工作满意度与行为意向研究
- Author:
Yuesong PAN
;
Qi CHEN
;
Junli WANG
;
Na WANG
;
Wannian LIANG
- Publication Type:Journal Article
- Keywords:
Community health services;
Questionnaires
- From:
Chinese Journal of General Practitioners
2009;8(9):653-655
- CountryChina
- Language:Chinese
-
Abstract:
rvice employees had a low scores as comparing with their salaries, benefits and workloads.And 28.2% employees had once the idea of resigning.