Impact of patients' trust on quality of care
10.3760/cma.j.issn.1000-6672.2010.06.007
- VernacularTitle:患者信任对医疗服务质量的影响
- Author:
Wei LIU
;
Yong BAO
- Publication Type:Journal Article
- Keywords:
Patients'trust;
Patients'satisfaction;
Quality of care
- From:
Chinese Journal of Hospital Administration
2010;26(6):422-426
- CountryChina
- Language:Chinese
-
Abstract:
This paper systematically analyzed the concept of patients'trust based on a study of the literatures and compared patients'trust with patients'satisfaction. The conclusion is that patients'trust plays a key role on the quality improvements of medical services.
