Optimizing the appointment system with optimized resources in the hospital
10.3760/cma.j.issn.1000-6672.2010.09.016
- VernacularTitle:我院通过整合资源优化预约诊疗的实践
- Author:
Suihua LI
;
Yanbin HU
- Publication Type:Journal Article
- Keywords:
Outpatient clinic;
Appointment;
Information technology;
Optimized process
- From:
Chinese Journal of Hospital Administration
2010;26(9):691-692
- CountryChina
- Language:Chinese
-
Abstract:
Such measures as improved internal management and process, and utilization of contemporary management theories and scientific means, efficiently streamlined resourcea of all kinds at the outpatient clinic. Service quality and level have been significantly raised for appointment practice at the outpatient clinic, as evidenced by a growing percentage of appointments scheduled. On this basis,problems found in the existing appointment system were analyzed along with improvement suggestions.
