Development of a performance evaluation indexing system in for-profit hospitals
10.3760/cma.j.issn.1000-6672.2009.01.017
- VernacularTitle:营利性医院绩效评价指标体系的构建
- Author:
Keyu MAO
;
Gang DU
- Publication Type:Journal Article
- Keywords:
For-profit hospitals;
Balance scorecard;
Performance evaluation,Indexing system
- From:
Chinese Journal of Hospital Administration
2009;25(1):45-48
- CountryChina
- Language:Chinese
-
Abstract:
This paper demonstrates the necessity for developing for-profit hospitals according to property right theories;It analyzed the inherent unity of social benefits and economic benefits in such hospitals,and clarified their business objectives.It put forward a process to build a performance evaluation indexing system in for-profit hospitals in view of the characteristics of such hospitals.Calling into play the performance management method of the balance scorecard,it identified the business objectives of such hospitals as measured by such performance indexes as finance,patients,process,and learning,and the logic relationship existing among the indexes as well.In addition,it vertically extends such a system to the departments and employees of the hospital to make a complete performance evaluation indexing system.