Effect evaluation on employee assistance program (EAP) for medical workers

VernacularTitle:对医务人员实施员工帮助计划干预效果评价
Author: Hui ZHANG ; Yang BAI ; Xia REN ; Jing WANG ; Hong SUN
Publication Type:Journal Article
Keywords: EAP; Medical workers; Pressure; Quality of life; Job satisfaction
From: Chinese Journal of Hospital Administration 2009;25(2):125-128
CountryChina
Language:Chinese
Abstract: Objective To evaluate the mental health of medical workers, and develop an EAP suitable for heahhcare sector. Methods A 1-year EAP was implemented in a hospital in Beijing, in which SF-36 and JSS scales were used to study the health-related quality of life and job satisfaction of these workers. Results Work pressure is found to be the main source of pressure for medical workers, accounting for 63.7%. Scores of the group receiving EAP service are found to be significantly higher (P<0.01) in all dimensions (excepting work nature and supervisor dimension) of both SF-36 and JSS. Conclusions Medical workers are exposed to high pressure of work, having strong need for EAP service as result. EAP is an effective means to maintain mental health and improve quality of life and job performance, if applied widely.