Analysis of the expectancy on community health service by patients in a Shanghai community
10.3760/cma.j.Issn.1000-6672.2009.03.012
- VernacularTitle:上海某区社区患者对社区卫生服务的期望分析
- Author:
Erzhou GU
;
Yingyao CHEN
;
Chuanlin LI
;
Peng HAN
;
Dan TIAN
- Publication Type:Journal Article
- Keywords:
Community health service;
Patients;
Expectation;
Analysis
- From:
Chinese Journal of Hospital Administration
2009;25(3):179-182
- CountryChina
- Language:Chinese
-
Abstract:
Objective The study was to provide evidence for the development of local community health services through the analysis of patiems' expectations for community health services. Methods The expectations were indirectly evaluated by investigating the patients in the willingness-to-pay. Results The patients had a generally high expectation for health community services and they would be highly disappointed once their expectations fall short. Conclusions Those expectations that could be realized with short-term efforts ought to attract high attention of community health service providers and made important goals to achieve in the near future.
