Study on the evaluation of the satisfaction by doctors in public hospitals on their organizational management
10.3760/cma.j.issn.1000-6672.2009.03.015
- VernacularTitle:公立医院医生对组织管理满意度的评价研究
- Author:
Kui SUN
;
Wenqiang YIN
;
Yanli LI
;
Yimin ZHANG
;
Dongmei HUANG
;
Yankui ZHAO
;
Nan ZHANG
- Publication Type:Journal Article
- Keywords:
Doctors;
Organizational management;
Satisfaction;
Factor analysis;
Fuzzy comprehensive evaluation
- From:
Chinese Journal of Hospital Administration
2009;25(3):189-192
- CountryChina
- Language:Chinese
-
Abstract:
Objective To learn the organizational management competency of state-owned hospitals and their weakness, providing references for decision makers. Methods In the principle of stratified random sampling, 5 677 doctors in hospitals of different grades from 12 cities in Shandong Province, Hubei Province, Hebei Province and Inner Mongolia were investigated with questionnaires. Factor analysis is applied to extract factors. With results of this factor analysis, an evaluation model was built, followed by a fuzzy comprehensive evaluation on the management competency. Results The total satisfaction score on the organizational management by the doctors investigated is 3. 25, and those for system building and leadership behavior are respectively 2.88 and 3.20. Conclusions Organizational management of the public hospitals needs improving, especially development of hospital management systems and implementation.
