Problems Regarding Prescription Confirmation and Solutions in Community Pharmacies
10.11256/jjdi.18.192
- VernacularTitle:保険薬局における疑義照会事例から見える課題とその対応策
- Author:
Masaki Fujieda
;
Takuya Nonaka
;
Aiko Hayashi
;
Yoshitaka Hasegawa
;
Ryota Tsukioka
;
Azusa Morisawa
;
Miya Ohishi
;
Hiroki Satoh
;
Yasufumi Sawada
- Publication Type:Journal Article
- Keywords:
inquiry about prescription;
requests for doctors and hospitals;
community pharmacy
- From:Japanese Journal of Drug Informatics
2016;18(3):192-200
- CountryJapan
- Language:English
-
Abstract:
Objective: Prescription check and inquiry is one of the most important operations of pharmacists to provide optimal drug therapy to the patient. Although a number of studies related to inquiries of prescriptions have already been reported, there is little report about requests for doctor and hospital based on the examples. Therefore, this study aimed to clarify the current problems revealed by inquiries about prescriptions by not only analyzing these inquiries but also investigating requests for doctors and hospitals.
Methods: We investigated 6,255 inquiries about prescriptions and requests for doctors and hospitals at 584 insurance pharmacies from August 4 to 10, 2014. Then, the inquiries about prescriptions and requests for doctors and hospitals were categorized.
Results: The most frequent category of inquiries about prescriptions was “Questions about administration and dosage” (21.5%). On the contrary, the most frequent request for doctors was “Efficiency in gathering information from and providing information to a patient” (2,067 cases).
Conclusions: The present study clarified current problems revealed by inquiries about prescriptions by investigating requests for doctors and hospitals that were based on examples. Furthermore, the problems were classified into ten categories, and these should be noted by doctors and hospitals at the time the prescription was issued.
