Evaluation of improvement in patient education from long-term practical training in community pharmacy
10.11307/mededjapan.44.327
- VernacularTitle:初年度薬局実務実習の服薬指導実習に対する学生の視点による改善点の検討
- Author:
Toshio Kubota
;
Daisuke Kobayashi
;
Kyoko Nishimura
;
Utako Iwakiri
;
Takao Shimazoe
- Publication Type:Journal Article
- Keywords:
pharmaceutical students;
long-term practical training;
patient education;
customer satisfaction analysis;
improvement
- From:Medical Education
2013;44(5):327-334
- CountryJapan
- Language:Japanese
-
Abstract:
Introduction: We investigated the improvement in and the priorities of patient education training in community pharmacy from the student’s point of view to improve long-term practical training.
Method: We conducted a questionnaire survey to assess student satisfaction and the acquisition of behavioral objectives and analyzed the results with customer satisfaction analysis. Questionnaires were distributed to 32 students who had taken part in long-term practical training in the first year.
Results: Customer satisfaction analysis showed that 4 factors-“the frequency of patient education,” “the period of patient education,” “the aggressiveness of the student,” and “the facilitation by pharmacists on question-asking by the student”-were preferentially improved. In addition, we found that the level of acquisition varied according to the specific behavioral objectives.
Discussion: These results suggest that universities and community pharmacies must work together to organize the training system to increase the frequency of patient education and to improve students’ attitudes about patient education in community pharmacy.
