Effective Medical-Interview Behaviors in Japan
- VernacularTitle:日本におけるよい医療面接とは―エビデンスに基づいて―
- Author:
Yousuke TAKEMURA
- Publication Type:Journal Article
- Keywords:
medical interviews;
Japan;
data collection;
patient satisfaction;
communication
- From:Medical Education
2008;39(3):187-190
- CountryJapan
- Language:Japanese
-
Abstract:
1) Medical-interview behaviors that are effective in Western countries do not always work effectively in Japan.
2) Facilitation, the open-to-closed cone, and summarization effectively elicit physical information from patients.
3) Open-ended questions may effectively elicit emotional information from patients.
4) Reflection and legitimization increase patient satisfaction.
5) Patients' subjective assessment of the duration of a medical interview is based more on patient satisfaction than on the actual duration.
6) It is unclear whether nonverbal communication in Japan is more closely linked to patient satisfaction than it is in Western countries.
