Association between Emotional Labor and Symptoms of Depression among Bankers.
- Author:
Sanghyo CHU
1
;
Hyunchul RYOU
;
Kyujeong BAE
;
Jaechul SONG
;
Soojin LEE
;
Inah KIM
Author Information
1. Department of Occupational and Environmental Medicine, College of Medicine, Hanyang University, Korea.
- Publication Type:Original Article
- Keywords:
Depression symptom;
Emotional labor
- MeSH:
Cross-Sectional Studies;
Depression;
Female;
Humans;
Logistic Models;
Male;
Mental Health;
Prevalence;
Questionnaires
- From:Korean Journal of Occupational and Environmental Medicine
2010;22(4):316-323
- CountryRepublic of Korea
- Language:Korean
-
Abstract:
OBJECTIVES: We focused on the relationship between symptoms of depression and emotional labor to investigate the mental health status of workers. METHODS: In this cross-sectional study, a total of 2,346 workers among bankers were our study subjects. A self-administered questionnaire was used to assess the socio-demographics, job characteristics, emotional labor and, the Center for Epidemiologic Studies-Depression scale (CES-D). We used multiple logistic regression analysis to estimate the relationship between emotional labor and the symptoms of depression. RESULTS: The prevalence of symptoms of depression among the survey subjects was 20.6%. After adjusting for confounding factors, emotional effort (OR: 1.7, 95% CI=1.28~2.31) and, emotional disharmony (OR: 4.5, 95% CI=3.13~6.44) in men and emotional effort (OR: 1.9, 95% CI=1.33~2.75), emotional disharmony (OR: 6.1, 95% CI=4.12~9.09) in women showed a statistically significant association with symptoms of depression. CONCLUSIONS: These results suggest that emotional disharmony and emotional effort are related to symptoms of depression. Managing emotional disharmony is important in managing symptoms of depression.
