Changes in the Degree of Patient Expectations for Patient-Centered Care in a Primary Care Setting.
10.4082/kjfm.2015.36.2.103
- Author:
Chang Jin CHOI
1
;
Sun Wook HWANG
;
Ha Na KIM
Author Information
1. Department of Family Medicine, Seoul St. Mary's Hospital, The Catholic University of Korea College of Medicine, Seoul, Korea. onef01@catholic.ac.kr
- Publication Type:Original Article
- Keywords:
Patients;
Patient-Centered Care;
Physician-Patient Relations;
Primary Health Care
- MeSH:
Education;
Humans;
Marital Status;
Patient-Centered Care*;
Physician-Patient Relations;
Primary Health Care*
- From:Korean Journal of Family Medicine
2015;36(2):103-112
- CountryRepublic of Korea
- Language:English
-
Abstract:
BACKGROUND: To date, the medical environment has been undergoing continual changes. It is therefore imperative that clinicians recognize the changing trends in the degree of patient expectations for patient-centered care. We conducted this study to examine changes in the degree of patient expectations for patient-centered care and the related socio-demographic factors in a primary care setting over a 5-year period. METHODS: We evaluated patients' attitudes toward patient-centered care using the Patient-Practitioner Orientation Scale, which provides 'sharing' and 'caring' scores. The study included 359 and 468 patients in phase I (March-July, 2005) and II (March-July, 2010). We also examined the relationship of their changes to their socio-demographic factors. RESULTS: In phase II, as compared with phase I, the 'sharing' score was higher (3.67 +/- 0.68 vs. 3.82 +/- 0.44; P < 0.001) and 'caring' one was lower (4.01 +/- 0.57 vs. 3.67 +/- 0.58; P = 0.001). Further, 'sharing' and 'caring' scores were associated with age, monthly income, education level, marital status, and the functional health status of patients. CONCLUSION: These results would be of help for providing patient-centered care for patients because it makes clinicians are aware of the degree to which patients' expect it.
