Factors That Affect Hotel Workers' Health Status.
- Author:
In Sook RHIE
1
,
2
Author Information
1. HR Team
2. Management Support Division, SK Networks Co., Ltd., Walkerhill, Korea. rhiskims@hanmail.net
- Publication Type:Original Article
- Keywords:
Health status;
Workers
- MeSH:
Beverages;
Health Promotion;
Job Satisfaction;
Occupations;
Self Efficacy;
Social Environment
- From:Korean Journal of Occupational Health Nursing
2010;19(1):60-69
- CountryRepublic of Korea
- Language:Korean
-
Abstract:
PURPOSE: This study was to investigate and identify the factors that affect the hotel workers' healh status. METHOD: The subjects of this study were 261 randomly selected servers from a hotel located in Seoul. For the statistical analysis of collected data, descriptive statistics, X2-test, ANOVA and Tukey's multiple comparison(Tukey's post hoc), multiple regression were done with the SAS(Version, 9.01) program. RESULTS: The health status scores were significantly different depending on the type of their occupation. The health status and the subordinate concepts such as social function, role limitation-physical and bodily pain scores were significantly different. The factors that affect health status of foods & beverages workers were emotional labor, physical environment, social support and self efficacy. In culinary, they were affected by job satisfaction and the experience of seeing a doctor. The workers in room-service were affected by experience of quitting. CONCLUSION: To improve health status of the hotel workers, the results of the study suggest that physical environment, emotional labor, self-efficacy and job satisfaction be enhanced. As the frequency of seeing the doctor affected their health status, further study is recommended and systematic health promotion program needs to be developed.