Effects of brand image on brand relationship quality and reuse intentions in baby food.
10.4163/jnh.2017.50.3.302
- Author:
Ho Jin LEE
1
;
Hee Ra NA
;
Min A LEE
Author Information
1. Industry-Academic Cooperation Foundation, Kookmin University, Seoul 02707, Korea.
- Publication Type:Original Article
- Keywords:
baby food;
brand image;
brand relationship quality;
reuse intentions
- MeSH:
Empirical Research;
Intention*;
Marketing
- From:Journal of Nutrition and Health
2017;50(3):302-311
- CountryRepublic of Korea
- Language:Korean
-
Abstract:
PURPOSE: The aim of this study was to determine the effects of brand image of baby food on brand relationship quality and reuse intentions. METHODS: A total of 211 questionnaires completed by customers who bought Brand B baby food were obtained from empirical research. SPSS 22.0 and AMOS 23.0 were employed for statistical analysis. RESULTS: Customers perceived Brand B baby food as “Convenient”, “Professional”, “Reliable”, “Famous”, and “Healthy”. Overall, the results indicate that perceived image for Brand B baby food had a significantly positive effect on brand relationship quality in terms of self-concept connection, commitment, and partner quality and intimacy. In addition, commitment and partner quality and intimacy had significantly positive effects on reuse intentions for Brand B baby food. CONCLUSION: The results of this study reveal the importance of brand image in baby food to improve brand relationship quality in terms of commitment and partner quality and intimacy as well as reuse intentions. Therefore, it is necessary to recognize positive brand image as a key factor in forming relationships between consumers and brands as well as search for ways to apply marketing strategies based on brand image.