Analysis of Questions and Answers in Internet Based Medical Consultation in Oriental Traditional Medicine.
- Author:
Kyungmo PARK
1
Author Information
1. Department of Engineering in Oriental Medicine, School of Electronics and Information, Kyunghee University, Korea. saenim@knu.ac.kr
- Publication Type:Original Article
- Keywords:
Internet;
Teleconsultation;
Medicine;
Oriental Traditional;
Needs Assessment
- MeSH:
Consultants;
Humans;
Internet*;
Medicine, East Asian Traditional*;
Needs Assessment;
Remote Consultation;
Writing
- From:Journal of Korean Society of Medical Informatics
2000;6(4):107-115
- CountryRepublic of Korea
- Language:Korean
-
Abstract:
CONTEXT: The Internet is increasingly used by consumers to seek health and medical information, but online medical consultation has not been explored systematically. OBJECTIVE: To analyze Questions and Answers in Internet Based Medical Consultation in Oriental Traditional Medicine and to provide what is the need for this area. SUBJECTS AND METHOD: 1188 Dialogues of 96 consutant O.M.D(Oriental Medical Doctor) on 6 Web sites which is analyzed through frequency, correlation and ANOVA RESULTS AND CONCLUSIONS: First, Amount of Answer is small(290 characters). Responding time is long. And Numbers per consultant O.M.D is small. So Service Provider need to develope 'Supporting Tool for Writing Answer' . Secondly, User asked of home therapy and everyday discomfort, but Consultant didn t suggest appropriate answers. Thirdly, About 30% of total questions was inappropriate. 'Supporting Tool for Questioning' could decrease the ratio of inappropriate questions.
