Auditing Knowledge toward Leveraging Organizational IQ in Healthcare Organizations.
10.4258/hir.2016.22.2.110
- Author:
Leila SHAHMORADI
1
;
Mahtab KARAMI
;
Ahmadreza FARZANEH NEJAD
Author Information
1. Department of Health Information Management, School of Allied Medical Sciences, Tehran University of Medical Sciences, Tehran, Iran.
- Publication Type:Original Article
- Keywords:
Knowledge;
Audit;
Intelligence;
Organization;
IQ;
Healthcare;
Knowledge Management
- MeSH:
Delivery of Health Care*;
Education, Medical;
Expert Testimony;
Humans;
Intelligence;
Knowledge Management;
Organizational Culture;
Reward;
Specialization;
Trustees
- From:Healthcare Informatics Research
2016;22(2):110-119
- CountryRepublic of Korea
- Language:English
-
Abstract:
OBJECTIVES: In this study, a knowledge audit was conducted based on organizational intelligence quotient (OIQ) principles of Iran's Ministry of Health and Medical Education (MOHME) to determine levers that can enhance OIQ in healthcare. METHODS: The mixed method study was conducted within the MOHME. The study population consisted of 15 senior managers and policymakers. A tool based on literature review and panel expert opinions was developed to perform a knowledge audit. RESULTS: The significant results of this auditing revealed the following: lack of defined standard processes for organizing knowledge management (KM), lack of a knowledge map, absence of a trustee to implement KM, absence of specialists to produce a knowledge map, individuals' unwillingness to share knowledge, implicitness of knowledge format, occasional nature of knowledge documentation for repeated use, lack of a mechanism to determine repetitive tasks, lack of a reward system for the formation of communities, groups and networks, non-updatedness of the available knowledge, and absence of commercial knowledge. CONCLUSIONS: The analysis of the audit findings revealed that three levers for enhancing OIQ, including structure and process, organizational culture, and information technology must be created or modified.
