Relationship Between Organizational Communication Satisfaction and Organizational Commitment among Hospital Nurses.
10.11111/jkana.2012.18.1.13
- Author:
Kyeong Hwa KANG
1
;
Yong Hee HAN
;
Soo Jin KANG
Author Information
1. Division of Nursing, Hallym University, Korea.
- Publication Type:Original Article
- Keywords:
Organizational commitment;
Communication satisfaction
- MeSH:
Korea
- From:Journal of Korean Academy of Nursing Administration
2012;18(1):13-22
- CountryRepublic of Korea
- Language:Korean
-
Abstract:
PURPOSE: This study was done to analyze the relationship between organizational communication satisfaction and organizational commitment among hospital nurses. METHOD: A survey was conducted with 647 nurses who were working in 24 hospitals in Korea. Data were collected during August 2010. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation analysis, and multiple regression. RESULTS: The mean level of organizational communication satisfaction was 3.15 (min 1.88 -max 4.88) and the mean level of organizational commitment was 3.21 (min 1.33 - max 4.83). There was a statistically significant correlation between organizational communication satisfaction and organizational commitment (r=. 655). According to analysis of the impact of the subconstructions of organizational communication satisfaction on organizational commitment, the following factors had significant influence on organizational communication satisfaction: vertical communication, communication media, and organizational climate. CONCLUSION: These findings showed that communication satisfaction was the most important factor for nurses' organizational commitment. Therefore, there is a need to develop communication strategies and skills for hospital nurses to increase the level of communication satisfaction.
