Rolling out palliative pain management had been challenging in the wards due to the hesitancy of nurses in carrying out opioid administration. Studies and daily practices in the hospital show that lack of knowledge, fear of handling opioids and low confidence are some of the barriers in managing palliative care patients efficiently. Through coaching and appropriate training, nursing knowledge, and confidence level in patient care are bolstered.

This study determined the effect of physician’s coaching in addressing hesitancy in opioid administration among QMMC nurses involved in palliative care.

This action research study utilized convergent parallel, mixed methods design with 28 ward nurses handling palliative care referrals. Participants were randomly assigned in the control (lecture only) and intervention (lecture with coaching) groups. Both groups answered a self-administered questionnaire and underwent interviews pre- and post-interventions. The intervention group had additional coaching prior to post-test and final interview.

Baseline characteristics were similar. The control (lecture only) and intervention (lecture with coaching) groups showed a significant difference in improved practices (p < 0.01) and increase in knowledge (p < 0.00) post-interventions. Qualitative analysis of post-intervention responses indicated increased confidence, reduced doubts, and a better understanding of opioid administration.

It is critical to remove the barriers to opioid administration in order to expand patients’ access to effective drugs. Increased knowledge and understanding resulted in a confident and informed attitude towards opioid administration. Continuing education with coaching can effectively minimize nurses’ hesitation to administer opioids.