Action research on medical social workers building a doctor-patient community from the interdisciplinary perspective： taking the medical social workers’ service in department of pediatric neurosurgery at Beijing × hospital as an example
10.12026/j.issn.1001-8565.2025.05.09
- VernacularTitle:跨学科视角下医务社工构建医患共同体的行动研究
- Author:
Jin DU
1
;
Huiyi YAO
2
;
Zuobing LI
1
;
Man LI
3
Author Information
1. Department of Medical Social Work， Xuanwu Hospital， Capital Medical University， Beijing 100053， China
2. Department of Sociology， Peking University， Beijing 100871， China
3. Department of Neurosurgery， Xuanwu Hospital， Capital Medical University， Beijing 100053， China
- Publication Type:Journal Article
- Keywords:
medical social worker;
interdisciplinary tool;
doctor-patient community;
doctor-patient relationship
- From:
Chinese Medical Ethics
2025;38(5):602-611
- CountryChina
- Language:Chinese
-
Abstract:
With the transformation in modern medical models and the increasingly diversified needs of patients， building a harmonious and mutually trusting doctor-patient community relationship has become the key to improving the quality of medical services， enhancing patients’ sense of access to medical care， and promoting medical effects. Medical social worker is an indispensable member of the medical team， whose interdisciplinary background knowledge and professional skills provide unique advantages for building a harmonious doctor-patient community relationship. However， the current subjects of research on the doctor-patient community are still limited to the medical staff and patients， and there is a lack of relevant research that uses interdisciplinary thinking and tools to explore the path of building a doctor-patient community. Therefore， under the guidance of the spiral research idea of action research method， by sorting out the action paths of medical social workers in carrying out pediatric neurosurgery specialist services in the past five years， three analytical tools from management， namely the strategic decision-making process model， the organization- stakeholder fit model， and the value proposition canvas， were used to solve the problems and dilemmas in the different stages of building a doctor-patient community. On these foundations， practical knowledge was produced， providing valuable experience and methods for medical social workers to build a doctor-patient community.
