Application of excellence-performance management model in macro-quality management for occupational medical examination institutions
10.20001/j.issn.2095-2619.20241215
- VernacularTitle:卓越绩效管理模式在职业健康检查机构宏观质量管理的应用实践
- Author:
Ruiyan HUANG
1
,
2
;
Xiaoyi LI
;
Minghui XIAO
;
Aichu YANG
;
Jiabin CHEN
;
Shijie HU
Author Information
1. Guangdong Province Hospital for Occupational Disease Prevention and Treatment
2. Guangdong Provincial Occupational Health Inspection Quality Control Center, Guangzhou, Guangdong 510300, China
- Publication Type:Journal Article
- Keywords:
Performance excellence model;
Occupational medical examination;
Record-filing management;
Quality management;
Quality control;
Application
- From:
China Occupational Medicine
2024;51(6):688-693
- CountryChina
- Language:Chinese
-
Abstract:
As the management system of Occupational Medical Examination (OME) institutions is moving to a record-filing model, the traditional management approach might not fulfill the current policy requirements. There is a pressing need for development of high-quality occupational health management system. In this context, the Guangdong Provincial Occupational Health Examination Quality Control Center (hereinafter referred to as the "Provincial Quality Control Center") pioneered the integration of the Performance Excellence Model (PEM) framework into the macro-quality management of OME institutions in Guangdong Province. In light of the current research gaps in the field of macro-quality management for OME institutions, the Provincial Quality Control Center, based on the core principles and standards of PEM, has closely aligned with the professional characteristics of occupational health examinations. The established macro-quality management innovation in OME institutions in Guangdong Province consists of seven dimensions: strategic direction, leadership development, identification of key management subjects, data analysis and management, human resources allocation, process optimization, and the application of quality control outcomes. This system has provided a robust impetus for the ongoing improvement of quality control efforts. The initial implementation of PEM demonstrated notable improvements in macro-quality management for OME institutions. Moving forward, the Provincial Quality Control Center will continue to strengthen the development of key technical personnel, innovate training models, harness the advantages of big data technology, restate and upgrade the system continuously, and refine the macro-quality management mechanisms of OME institutions to ensure that the health rights and interests of workers and employers are effectively safeguarded and enhanced.
