Construction of an"Internet+Traditional Chinese Medicine nursing"service capability evaluation index system based on the three-dimensional quality structure model
10.3761/j.issn.0254-1769.2024.15.004
- VernacularTitle:"互联网+中医护理"服务能力评价指标的构建
- Author:
Yanjiao HU
1
;
Yan LI
;
Shimiao LUO
;
Tao ZOU
;
Meizhu DING
Author Information
1. 510120 广州市 广东省中医院肝胆外科
- Keywords:
Internet+;
Traditional Chinese Medicine Nursing;
Three-Dimensional Quality Structure Model;
Service Capability Evaluation;
Index Construction
- From:
Chinese Journal of Nursing
2024;59(15):1818-1823
- CountryChina
- Language:Chinese
-
Abstract:
Objective To construct an evaluation index system of"Internet+Traditional Chinese Medicine nursing"service capability,in order to provide references for the standardized and effective evaluation of"Internet+Traditional Chinese Medicine nursing"service capability.Methods Literature analysis and semi-structured interview method were adopted,and three-dimensional quality structure model was used as the theoretical framework to initially construct the"Internet+Traditional Chinese Medicine nursing"service capability evaluation index item pool.From July to 0ctober 2022,the Delphi method was used to conduct 2 rounds of consultation with 16 experts from Guangdong Province,to evaluate the enthusiasm,authority,degree of opinion concentration and degree of opinion coordination of the experts in the correspondence consultation,and the weight of the index system was determined with the combination of chromatography analysis.Results 2 rounds of expert letter consultation were conducted.The questionnaire recovery rates were 100％,and the authority coefficients were 0.844 and 0.834,respectively.Kendall coordination coefficients were 0.161 and 0.110,respectively(P＜0.001).The first level indexes of the index system are structure evaluation,process evaluation and outcome evaluation.There were 3 first-level evaluation indicators,14 second-level evaluation indicators and 57 third-level evaluation indicators.Conclusion The evaluation index is scientific and practical,and it is carried out around the Internet+Traditional Chinese Medicine nursing capability,which provides a certain reference for the effective evaluation of the service capability of"Internet+Traditional Chinese Medicine nursing".
