Relations of workplace bullying,psychological resilience and work performance in nurses
10.3969/j.issn.1000-6729.2024.12.009
- VernacularTitle:护士工作场所欺凌与心理弹性和工作绩效的关系
- Author:
Qingsheng ZHAO
1
,
2
;
Yiping XIAO
;
Dandan MA
;
Min ZHANG
;
Fenglin CAO
Author Information
1. 山东大学齐鲁医院护理部,济南 250012
2. 山东大学护理与康复学院,济南 250012
- Keywords:
nurses;
workplace bullying;
psychological resilience;
work performance
- From:
Chinese Mental Health Journal
2024;38(12):1073-1078
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To explore the relationships among workplace bullying,resilience and work perform-ance in nurses,employing a moderation and matching analysis perspective.Methods:A total of 3 026 nurses from 4 tertiary hospitals in Shandong Province were recruited.The Negative Acts Questionnaire Revised,Connor-Davidson Resilience Scale-10item,and Work Performance Scale were used to evaluate workplace bullying,psychological re-silience and work performance.Moderation analysis and response surface analysis were used to investigate the rela-tionships among workplace bullying,psychological resilience and work performance in nurses.Results:The results of the moderation effect analysis indicated that psychological resilience could moderate the negative relationship be-tween workplace bullying and work performance(β=0.07,95％CI:0.03-0.10).Response surface analysis re-vealed that compared to nurses with low bullying-low resilience,nurses with high bullying-high resilience showed higher work performance(Z-hat difference=2.06;95％CI=0.48-3.58).Nurses with high bullying-low resili-ence exhibited lower work performance compared to those with low bullying-high resilience(Z-hat difference=-8.31;95％CI=-12.06--5.68).Conclusion:Psychological resilience plays a moderating role in the negative effects of workplace bullying on job performance of nurses,and there are relative differences in work performance between individuals with different levels of workplace bullying and psychological resilience.
