Digital technologies embedding,enhancing organizational resilience and reshaping service system in primary healthcare:Mechanism and action framework
10.3969/j.issn.1674-2982.2024.09.006
- VernacularTitle:数字技术嵌入、基层卫生组织韧性提升与服务体系重塑:作用机制与行动框架
- Author:
Zhong LI
1
,
2
;
Liang ZHANG
;
Hao-Miao LI
;
Zhao-Han CUI
;
Ming-Sheng CHEN
Author Information
1. 南京医科大学医政学院 江苏南京 211166
2. 南京医科大学数智技术与健康治理实验室 江苏南京 211166
- Keywords:
Primary healthcare;
Organizational resilience;
Service system;
Digital technology;
Action framework
- From:
Chinese Journal of Health Policy
2024;17(9):36-43
- CountryChina
- Language:Chinese
-
Abstract:
Using the"structure-process-outcome-institution"framework,this article analyzes the conceptual connotation and manifestation of primary care resilience.The mechanism by which digital technologies embedding improve organizational resilience of primary healthcare institution was elucidated;From the resilience perspective,an action framework for reshaping the primary healthcare system by digital technologies was constructed.Research has found that:1)Organizational resilience is the core of primary healthcare resilience.2)Digital technologies mainly promote coupling coordination between resource and organization through promoting change perception,knowledge absorption,and knowledge integration,improve organizational resilience of primary healthcare institution.3)There is a bidirectional interaction between the improvement of organizational resilience and reshaping primary healthcare system;4)The relevant departments should unify instrumental rationality,institutional rationality,and value rationality to establish the embedding,governance,and evaluation framework for digital technologies to reshape the primary healthcare system.
