Construction of sensitive quality index system of dental clinic nursing
10.3760/cma.j.cn115682-20230523-02027
- VernacularTitle:口腔门诊护理敏感质量指标体系的构建
- Author:
Huiwen ZENG
1
;
Lu GAN
;
Hua LI
;
Xiue LI
;
Weiping WANG
;
Wenhan SHANG
;
Lili YANG
Author Information
1. 北京大学口腔医院护理部，北京 100081
- Keywords:
Nursing;
Dental clinic;
Nursing quality;
Sensitive index;
Delphi method
- From:
Chinese Journal of Modern Nursing
2023;29(34):4701-4705
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To build a sensitive quality index system of dental clinic nursing.Methods:Based on the Donabedian "structure-process-results" three-dimensional quality model, the indicators at all levels of the sensitive quality index system of dental clinic nursing was preliminarily constructed through literature review. The Delphi method was used to develop a system of sensitive quality indicators for dental outpatient care through two rounds of correspondence with 15 experts from the fields of dental care management, oral health care, quality of care management, and health policy.Results:The effective response rates of the two rounds of expert inquiry questionnaires were 100% (15/15), and the average authority coefficient of the experts was 0.93. The Kendall's harmony coefficients of the overall indicators were 0.115 and 0.141, respectively ( P<0.05). A sensitive quality indicator system for dental clinic nursing was finally determined, including 3 primary indicators, 7 secondary indicators and 19 tertiary indicators. Conclusions:The sensitive quality indicator system for dental clinic nursing constructed in this research is scientific and reliable. After verification through future research, it can serve as a basis for improving the quality of dental clinic nursing.
